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employee relations leadership GT

Employee Relations Issues: What Can Leaders Do?

Employee relations focuses on both individual and collective relationships in the workplace. It’s a significant shift from the term “industrial relations”, which, historically, has been used to describe the relationship between employees and employers. In this article, I will discuss the meaning of employee relations in modern terms and how leaders can effectively respond when …

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Linking leadership development to the bottom line

Linking Leadership Development to the Bottom Line

Profitable companies tend to have a few qualities in common. These qualities can be linked to leadership development and are nicely summed up in the Service-Profit Chain model. Coined by three Harvard Business School professors, the model says that: Customer loyalty drives the profitability of a company Customers are loyal if they’re happy with the company’s quality …

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Emergenetics In Action: CALA Homes Case Study

Emergenetics® In Action: CALA Homes Case Study

In last month’s blog, I introduced Emergenetics® and how it compares to other team profiling tools. The benefits of Emergenetics® include organisational productivity, improved self-awareness and more effective teamwork.   This month, I’m sharing insights from my work with CALA Homes where I used Emergenetics® to support the company’s drive for effective teamwork and a …

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Emergenetics - What Is It & How Does It Compare To Other Team Profiling Frameworks - blog feature image (1) (1)

Emergenetics®: What Is It & How Does It Compare To Other Team Profiling Frameworks?

In a 2015 Harvard Business Review article titled, Personality Tests Can Help Balance a Team, the authors discuss the benefits of personality tests and team profiling in helping organisations balance their teams. They explain; “It’s just plain hard to get people working together the way you’d like. That’s because left to our own devices, we …

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How to have difficult conversations: The SIREN® framework

How to have difficult conversations: The SIREN® framework

Managers are expected to have difficult conversations in their role. Often, they don’t get the help or support to make these conversations effective so that they lead to positive outcomes. Research shows that the number one thing that managers find difficult is dealing with conflict and the associated difficult conversations. So much is done by …

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